辨认柯尼卡美能达

当从”专门售书和只有售书”转为数码印刷,Saigonbook选购柯尼卡美能达的打印机,基于大公司的新机会保证质量和价格的信念。

2014年8月14日Saigonbook与南星公司（柯尼卡美能达的代理）签订购买柯尼卡美能达C1070P打印机的合同，价格为$61,395。在C1070P打印机试运时，越南柯尼卡美能达责任有限公司（KMV）和南星公司（南星）给Saigonbook介绍目前在欧洲和北美很流行的打印店模式。

以Saigonbook的极佳位置，KMV和南星承诺会帮助Saigonbook设立越南第一家打印店。2014年10月20日，在特别促销20％折扣的条件下，Saigonbook已与南星签订购买C1100打印机的合同。依KMV的设计咨询，Saigonbook把西贡书刊中心改建成带有柯尼卡美能达特征蓝色的打印店，KMV也已在此挂“打印店－柯尼卡美能达”的招牌。同时，KMV承诺以优惠价格给Saigonbook提供墨、材料及服务。并且KMV已送给Saigonbook一个值为约$7,000 的UPS当作促销礼品。

然而，把这两台打印机投产后，Saigonbook发现，自己价格比市场上的太高。经了解，Saigonbook才知道在购买第一台打印机的时候自己就被欺骗了。

南星以$61,395销售C1070P打印机，但西贡技术解决方案公司（STS）报价为$35,349；南星以$158,563销售C1100打印机，STS以$59,953销售。这两台打印机的销售价格的总差异是$124,656！

为了证明KMV和南星不善良，Saigonbook已派人扮演不同客户才收集到他们不良的报价单：同一台C1100打印机，并在同一个时间，KMV报价为 $153,488 和 $102,325; 南星报价为 $180,139 和 $93,023; STS 报价为$79,069, $83,720 和 $88,372，安南星公司报价为$180,140。

不仅价格欺骗，KMV和南星还有保修欺骗的行为。据柯尼卡美能达的保修政策，C1100和C1070P打印机的保修期为3年至5年，他们只提供1年的。

收集足够的证据后，Saigonbook要求南星和KMV收回机器并退款。2015年８月６日南星代表人和裴光严律师已来Saigonbook办公室答应收回两台打印机并足够退款。2015年08月14日南星和KMV已收回C1070P打印机并给Saigonbook退款$61,395。2015年08月18日南星建议以购买合同收回C1100机，但Saigonbook拒绝签字，因为“退还而不是销售”。

可愧的是，收回机器的问题没法解决后，KMV的总经理 Tadasu Ichino 先生委任黎娜 (Le Net) 律师将文件送到青年报、青年时期报、西贡商人报以“不同时间不同价格”、“KMV与Saigonbook没有任何合同关系”的理由来拒绝责任。

但当Saigonbook提出他们的欺诈报价、KMV与Saigonbook根据商业法第24条的规定有合同关系的证据时，KMV和黎娜（Le Net）律师就一言不发！

为了认识KMV和南星，Saigonbook要了解，收集证据，把话句、行为、文件连结起来并对其他客户进行比较对照，将此放在原因结果关系，从此才理解到报价和保修期限差异的原因就是他们不善良。

KMV与南星串通一气，先提价，然后“给予优惠的价格”，再给UPS作为促销礼品，但实际上是欺骗的。善良的人不能对一个交易而这样“吞”$124,656,对其他交易却“吞”几年保修时间。KMV、南星和他们的律师一言不语因为这样“吞”是不可辩解的罪行。

良永金

 

Link: http://innhanh474.com/tin-tuc/tin-moi-293/konica-minoltas-dishonesty-3638.htm?p=1

 

Konica Minolta’s Dishonesty

by Kim Vinh Luong

When shifting from “Specialized in book sales and book sales only to Digital printing”, Saigonbook has chosen to purchase Konica Minolta’s Digital Printers with a belief that a new machine of a well-known company will be ensured about quality and price.

On August 15, 2014, Saigonbook signed a contract to purchase a C1070P printer of Konica Minolta via Konica’s commercial agent, Sao Nam, with the price of $61,395. While Saigonbook is having a trial run of the C1070P printer, Konica Minolta Business Solutions Vietnam Co. Ltd (KMV) and Sao Nam suggested the company the Printing Shop model which was popular in Europe and North America.

KMV and Sao Nam promised to help Saigonbook to build the first Printing Shop in Vietnam at the prime location of Saigon Book Center. On October 20, 2014, Saigonbook signed a contract purchasing the C1100 printer from Sao Nam with 20% discount. According to KMV’s design consultancy, Saigonbook converted Saigon Book Center into a Printing Shop with the typical blue color of Konica Minolta. KMV attached the signboard “Printing Shop – Take a step ahead with Konica Minolta’s Digital Press” at Saigonbook’s head office and promised to sell ink, materials and supply services at preferential prices. KMV also gave Saigonbook an UPS worth about $7,000 as a promotion gift.

However, after putting these 2 printers into operation, Saigonbook realized that their printing price was much higher than the market price and found out that they was cheated right from the first printer.

Sao Nam sold the C1070P printer at $61,395 while Saigon Technical Resolution (STS) offered the price of $35,349; Sao Nam sold the C1100 printer at $158,563 while that of STS was $59,953. The total difference in the selling price of these 2 printers was $124,656.

In order to prove KMV and Sao Nam’s dishonesty, Saigonbook assigned employees to act as different customers to collect proofs about their dishonest quotation. As a result, they have found out that with the same C1100 printer and at the same time, KMV made quotations of $153,488 and $102,325; Sao Nam made quotations of $180,139 and $93,023; STS made quotations of $79,069, $83,720 and $88,372; Sao Nam An made a quotation of $180,140.

Not only did they cheat on price, KMV and Sao Nam also cheated on warranty policy when they only offered the warranty period of 1 year for C1100 and C1070P printers instead of 3 years and 5 years, respectively, as in Konica Minolta’s warranty policy.

After collecting enough proofs, Saigonbook required Sao Nam and KMV to take back these 2 printers and repay the settled amount. On August 6, 2015, Sao Nam’s representatives and the Lawyer Nghiem Quang Bui visited Saigonbook’s head office and agreed to take back the printers and make full repayment. On August 14, 2015, Sao Nam and KMV recalled the C1070P printer and fully returned $61,395 to Saigonbook. However, on August 18, 2015, Sao Nam proposed taking back the C1100 printer with a sales contract which was denied by Saigonbook because Saigonbook thought they “Return the printers, not sale”.

It was more disgraceful for Sao Nam and KMV that after failing in repurchasing the printer, Mr. Tadasu Ichino – the General Director of KMV authorized the Lawyer Net Le to send documents to Saigonbook, Thanh Nien newspaper, Tuoi Tre newspaper and Saigon Businessman newspaper to deny their responsibility with the excuses: “KMV has not had any contractual relationship with Saigonbook” and “At different point of time, the quoted prices are different“; but when Saigonbook showed the proofs about their dishonest quotations and the contract KMV signed with Saigonbook pursuant to the regulations in Article 24 of the Commercial Law, KMV and Lawyer Net Le had nothing to say more!

To understand KMV and Sao Nam, Saigonbook had to collect proofs, link their words, behaviors and documents together and compare to other partners to draw the conclusion that the reason for the differences in price quotation and warranty period was their dishonesty.

KMV and Sao Nam cooperated with each other to cheat Saigonbook by first pushing the price higher, the giving discount price and UPS as promotion gift. An honest company could not “swallow” such an illegal profit of $124,656 from only one deal and “shorten” the warranty period from 3 years to one year in many other deals. KMV, Sao Nam and their Lawyers had nothing more to say because such a “swallow” was an unjustifiable crime.

Note: $1 = VND21,500. If you need any additional assistance, please contact me.

• Email: kimlv61@gmail.com

Link >>> http://baophapluat.vn/hang-that-hang-gia/nhan-dien-konica-minolta-234660.html